United Apartment Group

Our Company
And Values

Since its inception in 1995, UAG has defined excellence in property management, treating every investment with utmost care. Our growth is measured not just by the number of properties we manage but by the enhanced quality and value we deliver to our clients. We specialize in diverse sectors including traditional management to niche sectors like affordable housing, REO Receivership, and senior living, powered by a team of seasoned professionals leveraging the latest technology. UAG fosters both professional and personal growth, aiming to help each team member realize their potential. Our culture is built on core values of passion, attention, courage, humility, and impact, which guide our interactions and services. We are committed to exceeding client expectations through continuous improvement and a unified approach. Our motto, "Live United. Work United," reflects our commitment to a cohesive, positive work environment that promotes career growth while ensuring we deliver top-tier property management services efficiently and safely.

Next: One Team. One Vision.

One Team.
One Vision.

Passion

Finding meaning in our daily endeavors.

Attention

Safeguarding our esteemed reputation.

Courage

Embracing change fearlessly.

Humility

Prioritizing others' needs.

Impact

Making a difference in every interaction.

Next: Our Vision. Our Mission

Our vision drives
our mission

Vision

To stand as the most esteemed and reliable name in the property management sector by delivering top-tier services.

Mission

Dedicated to exceptional client service, we aim to surpass expectations, united in our approach. Our foundation is built on outstanding personnel committed to leadership, inspiring, and nurturing a cohesive property management family. Through unwavering trust, we not only meet but exceed expectations, fostering continued growth and opportunities for everyone.

Next: Our Communities

A Broad Range
of Property Types

Conventional Residential Properties

The UAG team's most important responsibility lies in maximizing the financial performance of our clients' investments while providing well-designed, engaging and secure environments for our residents. Our dedication to enhancing resident satisfaction and fostering employee retention allows UAG to maximize your property's yields in the form of higher rents and lower vacancy rates.

Value Added Communities

UAG understands the concept of "Value Add" opportunities, and our top-notch management can be your secret weapon. Our background and due diligence efforts will ferret out every issue that needs to be addressed and what impact or opportunity is the result. Whether below-market rents, lease-up opportunities, solvable property-specific issues, or early-stage economic recovery, we have the experience to identify where the "value add" of opportunity exists and a proven track record of adding value.

Affordable Living Communities

In Affordable Living communities characterized as Tax Credit, Tax Exempt Bond, AHDP, HOME, HUD and Section 8, we offer a heightened awareness of compliance requirements and regulatory mandates. UAG doesn't stop there, however. To enhance the lives of our residents and their community, we incorporate social service programs such as after-school recreational activities, financial planning consultation and continuing adult education.

Senior Communities

UAG adopts a different approach to Senior Living in which we do not limit the scope of the environments we establish for our seniors. Ensuring comfort and convenience for our residents remains our first priority, but we also provide an atmosphere which allows them the opportunity to enjoy an active lifestyle while embracing maximum independence, optimum physical well-being, and social interaction.

Reo Receivership

UAG possesses comprehensive expertise in aiding lending institutions with the management, marketing, reconstruction, and sale of REO properties. Our team is uniquely equipped to manage a range of distressed scenarios, including non-performing loans and the management, leasing, liquidation, or development of REO multi-family properties. Thanks to our Regional Maintenance division and vendor relationships, United Apartment Group can support lenders with property repairs, address safety issues and violations, and manage significant capital improvements to enhance an asset's marketability.

New Construction

United Apartment Group excels in new construction and lease-up projects, ensuring each property is set up for success from groundbreaking through to stabilization. Our specialized process is bolstered by cutting-edge marketing strategies, through training programs, and a wealth of knowledge and expertise. These elements seamlessly combine to meet our ambitious goals and position each property for optimal performance. With United Apartment Group, every new construction project is a step towards achieving excellence in the multi-family housing sector.

Build-to-rent

United Apartment Group specializes in the leasing and management of build-to-rent single-family homes, a rapidly growing sector in the real estate market. Recognizing the increasing popularity of these properties, UAG stands out as a specialized partner capable of optimizing performance and successfully managing these unique residential offerings. Our expertise in this niche ensures that each property we manage not only meets but exceeds expectations, making UAG a leader in the field. With a focus on tailored service and exceptional management strategies, UAG proves that our specialization in build-to-rent single-family homes is among our standout capabilities.

Next: Our Services.

Our Services

Welcome to United Apartment Group, your premier destination for comprehensive property management services in San Antonio, Texas. As a 100% fee-managed property management leader, we are dedicated to enhancing the value and performance of your real estate assets. Our expertise spans across a diverse portfolio, including new construction properties, lease-ups, extensive renovations, and single-family homes. At United Apartment Group, we pride ourselves on our robust internal teams. Our accounting, marketing, training, and regional maintenance departments work synergistically to ensure optimal results and tenant satisfaction. Whether you’re looking for a partner to manage your affordable communities, senior living facilities, or conventional communities, our tailored services are designed to meet your specific needs. We are not just property managers; we are growth partners. We specialize in aiding lending institutions with the marketing, reconstruction, and sale of REO properties, providing critical support during transitions. Additionally, our full due diligence services include detailed property evaluations and new business analysis, ensuring you make informed decisions that align with your strategic goals. Partner with United Apartment Group today and experience a partnership that drives value, nurtures community, and delivers exceptional results. Let us help you expand your portfolio and achieve new heights in property management excellence.

Operations
New Construction Lease Ups
Capital Improvements
Human Resources
Accounting
Marketing
Development Consulting

Training
Regional Maintenance
Market Research
Due Diligence with Evaluation
Underwriting
New Business Analysis
Compliance

Next: Our Reputation.

Our Reputation

Our reputation is built on exceeding the usual standards in securing your financial future, and we accept nothing less than the exceptional. The UAG team adopts a comprehensive approach to deliver peerless service, which includes generating higher rental income, fostering market competition, enhancing resident availability and demographic insights, achieving lower vacancy rates, providing full on-site property management, offering ongoing education and advanced staff training, overseeing property remodeling and thorough renovations with a commitment to excellence, maintaining a pristine physical environment, supplying expert on-site marketing, ensuring superior resident services to boost retention rates, producing weekly reports on occupancy, leasing, collections, expenditures, and performance, and focusing on long-term financial planning.